Lost/Stolen Debit Mastercard®

If your Mastercard debit card is lost or stolen, please report it as soon as possible.

During Business Hours
(508) 853-9966

After Hours
Lost or Stolen in the US: 1-833-337-6075
International Lost or Stolen (Can Call Collect): 1-614-564-5105

Activation and PIN Selection
1-800-992-3808


Lost/Stolen Mastercard Credit Card

If your Mastercard credit card is lost or stolen, please report it as soon as possible.

Lost or Stolen in the US:
1-800-449-7728

International Lost or Stolen (Can Call Collect):
727-299-2449

24 Hour Customer Service:
1-855-695-1681

Activation Line

  • Within the US: 1-800-631-3197
  • International (collect): 727-540-9434
  • PIN Now: 1-888-886-0083

Bank Your Way 24/7/365
Telephone Teller • Online Banking • Mobile Banking

Electronic Banking

Worcester Credit Union is INSURED by National Credit Union Administration (NCUA) and Massachusetts Credit Union Share Insurance Corporations (MSIC). The NCUA insures all deposits up to $250,000 per account owners. All deposits above NCUA limits are fully insured by MSIC.

WCU Partners with Mass Save HEAT Loans - learn more