What Fellow Members Are Saying:
“I opened a new account online with Worcester Credit Union. Thank you for going the extra mile for me and streamlining the process given the distance between us currently. I am thankful I can count on the Worcester Credit Union for its outstanding service and customer satisfaction which you are known for!”
Member K.W.
"Thank you so much Justin for your help with this transaction and all the assistance you gave to contribute to our purchasing this new home. It was a pleasure working with you. Thank you for recognizing the long standing relationship my husband and I have had with this bank. Many members of our families are also here at [Worcester Credit Union] and wouldn't think to choose anyone else because of your dedication to your members."
Members D&J
"I have been a member of the Worcester Credit Union since the 80's. They were always there for me when I needed a loan, i.e. for my daughter's wedding and my son's wedding and family funerals. I could always count on them when I needed them the most. I am so fortunate to have such a great relationship with them. I've had recent expenses that required a loan and they were so receptive to my needs."
Member A.S.
"I recently found myself in urgent need of a used vehicle, being without a car with two busy teens and my own work schedule. I reached out to Worcester Credit Union to get preapproved and had it done quickly and efficiently, guiding me through the process. It is not an easy time to be car shopping with shortages and price increases. It took multiple attempts as cars were literally being sold out from under me as I shopped. The dealer I finally found a car through and was shocked at the used car rate I received through the Worcester Credit Union and couldn't come close to matching it. In order to get the dealers lowest sale price I had to temporarily finance through the dealer at a much higher rate and refinance as soon as I had the documents needed through Worcester Credit Union. The process to refinance was fast and efficient and I had the lower rate and payment before my first payment was due! I Highly recommend Worcester Credit Union!"
Member M. G.
“I am so pleased and impressed with Worcester CU now. Having been a member for quite a while the changes with the website, staff, décor, service and new products and rates have been excellent. I have moved more accounts from other local banks because of the changes and now use Worcester CU almost exclusively for all my banking needs. Other banks I was with throughout the pandemic were cold and unavailable and frankly, rude. The service at WCU has been anything but and now that I can come in without an appointment, it's even better. I love the new checking account, and feel valued here unlike other places. Thank you to the new management team and leadership here. It's been quite a transformation and like a phoenix rising from the ashes of a run-down and complacent bank to a shining star for members like myself and our community. Great work and thank you.”
Member E.
“I love the new website. It is so clear and concise. I don’t have to search all over for rates and information regarding CDs and other offerings. It makes navigation so simple. Thank You!”
Member H.R.
Secured a new fixed rate mortgage – “Excellent support throughout the process. WCU kept in constant contact to help make the process smooth and unstressful. Wonderful member service and would not go anywhere else.”
Member D.Q.
Refinanced their Home Equity Loan and SAVING $400 monthly now – “Worcester Credit Union was wonderful to work with, easy and quick – highly recommended!”
Member P.U.